The Issue:
Content and Structure did not work. As we clicked on Site Settings > Manage Content and Structure we received the SharePoint 2010 error page.
The Tools:
Starting with a newbie tool: Microsoft SharePoint 2010 Administration Toolkit v2.0
This tool came highly recommended for performing diagnostics. We used SharePoint Diagnostic Studio for connecting to SharePoint 2010 logs. This tool run with Administrator privileges only (right click – Run as administrator )
The goodie – This tool could save looking into the file system. It came with some SharePoint 2010 reports – that looked impressive.
The baddie – It took several minutes to connect. It did not refresh the logs and needed to re-open to reload new logs.
The Clue:
Someone suggested we look into the SharePoint lists to make sure they were working. We clicked on each list and library until we discovered the corrupted list.
One list returned the SharePoint 2010 error page. How could we remove this list if we could not access it? We tried accessing it from SharePoint 2010 Designer but it did not appear under All Files/Lists. We tried removing it using SharePoint Manager 2010 but received an error message.
This is the error we got when trying to delete the list:
Error log "Failed to determine the setup path of the list schema for feature {123546-423432}, list template
The Solution:
SharePoint 2010 Management Shell (PowerShell).
First we looked for this feature on our site:
Get-SPFeature | Sort - Property Id
This feature was not on our site. Clearly, SharePoint told us already that this feature was missing.
We had to remove the list with force, using PowerShell delete command:
$w = Get-SPWeb "http://hostname
$w.Lists.Delete([System.Guid]$w.Lists["List Name"].ID)
The Conclusion:
We could open and view Site Content and Structure.